FREQUENTLY ASKED QUESTIONS
Yes, you will receive the same product as shown in the picture. We take great care in ensuring that the product images on our website accurately represent the products that we offer for sale.
If you have any concerns or questions about the product you receive, please do not hesitate to contact us.
Yes, we accept returns and exchanges within a certain period after delivery, please check our return policy for more details.
Receipt will be sent to the email address you provided as a confirmation of your purchase. If you don't see the receipt in your inbox please check your spam or junk mail folder. If you still can't find it, please contact our customer service team for assistance.
Shipments typically take around 2 weeks maximum for delivery. However, please note that delivery times may vary depending on your location and other factors such as customs clearance, and unpredictable circumstances like inclement weather, strikes and others. We will do our best to ensure that your purchase is delivered to you in a timely manner, but please be aware that there may be some delays outside of our control. If you have any concerns or questions about your shipment, please contact our customer service team for assistance.
Yes, we ship to the United States of America. We offer various shipping options for our customers in the US and will make sure your purchase is delivered to you in a timely and secure manner.
Yes, we offer international shipping on almost all of our products. However, please note that certain products may not be eligible for international shipping due to size, weight, or other factors. Customers should check the product description for more information on shipping options and availability. Additionally, during the checkout process, customers will be able to see the shipment details, costs and the estimated delivery time. If you have any questions or concerns about international shipping, please contact our customer service team for assistance.
Yes, we will restock as soon as possible. If you would like to buy a product, and it is out of stock, don't hesitate to contact us with the form here. We will get back to you and restock.